{
  "name": "Phoenix AMS Portal",
  "short_name": "Phoenix AMS",
  "description": "Partner AMS Service Desk - Application Management Services by Phoenix Consulting",
  "id": "/",
  "lang": "en",
  "dir": "ltr",
  "start_url": "/",
  "scope": "/",
  "scope_extensions": [
    {"origin": "*.onhercules.app"}
  ],
  "protocol_handlers": [
    {
      "protocol": "web+ams",
      "url": "/tickets?id=%s"
    }
  ],
  "file_handlers": [
    {
      "action": "/create-ticket",
      "accept": {
        "text/plain": [".txt"],
        "text/csv": [".csv"]
      },
      "launch_type": "single-client"
    }
  ],
  "share_target": {
    "action": "/create-ticket",
    "method": "GET",
    "params": {
      "title": "subject",
      "text": "description"
    }
  },
  "widgets": [
    {
      "name": "Ticket Summary",
      "short_name": "Tickets",
      "description": "View open ticket count and SLA status at a glance",
      "tag": "ticket-summary",
      "ms_ac_template": "widget/ticket-summary.json"
    }
  ],
  "edge_side_panel": {
    "preferred_width": 480
  },
  "note_taking": {
    "new_note_url": "/create-ticket"
  },
  "display": "standalone",
  "display_override": ["window-controls-overlay", "tabbed", "standalone", "minimal-ui"],
  "tab_strip": {
    "home_tab": {
      "scope_patterns": [
        {"pathname": "/"},
        {"pathname": "/index.html"}
      ]
    },
    "new_tab_button": {
      "url": "/create-ticket"
    }
  },
  "background_color": "#002955",
  "theme_color": "#002955",
  "orientation": "portrait-primary",
  "categories": ["business", "productivity"],
  "prefer_related_applications": false,
  "related_applications": [
    {
      "platform": "webapp",
      "url": "https://phoenix-ams-portal.onhercules.app"
    }
  ],
  "iarc_rating_id": "e84b072d-71b3-4d3e-86ae-31a8ce4e53b7",
  "launch_handler": {
    "client_mode": "navigate-existing"
  },
  "shortcuts": [
    {
      "name": "Create Ticket",
      "short_name": "New Ticket",
      "url": "/create-ticket",
      "icons": []
    },
    {
      "name": "View Tickets",
      "short_name": "Tickets",
      "url": "/tickets",
      "icons": []
    },
    {
      "name": "SLA Tracking",
      "short_name": "SLA",
      "url": "/sla",
      "icons": []
    }
  ],
  "screenshots": [
    {
      "src": "https://hercules-cdn.com/file_W9mEGlVDBiJdggNVTr9J838K",
      "sizes": "1376x768",
      "type": "image/png",
      "platform": "wide",
      "label": "Dashboard - AMS engagement overview with ticket stats and recent activity"
    },
    {
      "src": "https://hercules-cdn.com/file_eqgvi6mNs34H6W8JZLO1t0pv",
      "sizes": "1080x1920",
      "type": "image/png",
      "platform": "narrow",
      "label": "SLA Tracking - Real-time service level compliance monitoring"
    }
  ],
  "icons": [
    {
      "src": "https://hercules-cdn.com/file_3N9Amlf1DU9GdwPsxbcFGbhY",
      "sizes": "1024x1024",
      "type": "image/png",
      "purpose": "any"
    },
    {
      "src": "https://hercules-cdn.com/file_FL282WUKX3qhT4WmAYBCZSVe",
      "sizes": "1024x1024",
      "type": "image/png",
      "purpose": "any"
    },
    {
      "src": "https://hercules-cdn.com/file_BVGC8KJQ7epxJ3u0FY6zoVDN",
      "sizes": "1024x1024",
      "type": "image/png",
      "purpose": "maskable"
    }
  ]
}